29 November 2016

GSRTC Ticket Cancellation Refund Status online





Gujarat State Road Transport Corporation has started E-Ticket Booking service for passengers online. The tickets booked online has a unique Reference number / PNR number and a valid Trip code. We have mentioned the various classes of refund policies issued by GSRTC on behalf of state road transportation rules. The cancellation of tickets will depend upon the passenger's date of journey and refund shall be granted depending upon the number of days remaining to undertake the same.





For instance cancellation of ticket for journey dated 16-September on 25-August will fetch less cancellation charges / more refund amount than that being cancelled on 12-September. However the mode of refund remains the same source through which payment was made.

GSRTC Cancellation Charges and Refund Amount Bracket for Tickets Booked Online


Generally tickets are booked online for journey within one or two days of time. However some passengers might book tickets beforehand one month to avoid last minute rush of booking tickets at the counter or even E-Ticketing online.

GSRTC Ticket Booking Cancellation Details - Refund Rules

For 21 - 60 Days from Journey Date - Cancellation Charges = 5% of Basic Fare / Refund Amount = 95%

For 11 - 20 Days from Journey Date - Cancellation Charges = 10% of Basic fare / Refund Amount = 90%

For 6 - 10 Days from Journey Date - Cancellation Charges = 15% of Basic Fare / Refund Amount = 85%




For 2 - 5 Days from Journey Date - Cancellation Charges = 20% of Basic Fare / Refund Amount = 80%

For 0 - 1 Day from Journey Date - Cancellation Charges = 25% of Basic Fare / Refund Amount = 75%

For Cancellation of Tickets Till the Boarding and Departure Time of Bus = Refund Amount will be 75% of the amount paid.

No Refunds will be granted for any E-Tickets after the Departure Time of the Bus

Therefore plan your journey and cancellation accordingly so that you are able to get the maximum benefit in terms of refund amount when cancelling tickets.

GSRTC Refunds and Cancellation - Queries and Doubts


If you have any questions in regards to the matter of ticket cancellation, kindly reach out to us by writing your detailed query in form of comments below.




You can share your Ticket PNR Number and Trip Code in the comments below - We shall take care in solving your refunds and cancellation to provide you full assistance.



11 comments :

  1. I had tried booking ticket from ahmedabad to vadodara on 11th December, 2016 twice. Both time the fare was debited from my bank account but the ticket was not generated. The email id used for booking was myself.arneet@gmail.com. I don't have the transaction no. that was flashed for the booking. Please process my refund. Should anything else be required from my end, I shall revert on the above email.

    ReplyDelete
  2. I booked my ticket from dholka to Surat. I cancelled my ticket on** GSRTC m-Ticket Cancellation ** Your seat Cancellation confirmed as below : JnyDate :02/03/2017, TripCode :1830JSDSRTSLP30, PNRno :G14431904, SeatNo(s) :16, Amt Refunded:Rs. : 194.00.then which date you given my refund

    ReplyDelete
  3. KAUSHIK PATHAK
    2nd JUNE 2017

    I BOOK MY TICKET FROM VADODARA TO AMBAJI I CANCELLED MY TICKET ON GSRTC ONLINE CANCELLED MENU ONCE IT WAS CANCELLD AND SECOND TIME I BOOK MY TICKET FROM VADODARA TO AMBAJI ON MY MOBILE APP THIS TIME ALL DETAILS COMPLITED FARE IS DEBITED FROM MY BANK ACCOUNT BUT TICKET IS NOT GENERATED AT THE TIME THE EMAIL ID USED FOR BOOKING WAS kphome73@gmail.com I DON'T HAVE THE TRANSCATION NO THAT WAS FLASED FOR THE BOOKING. PLEASE GENERAT MY TICKET OR REFUND MY BOTH TIME MONEY WHICH WAS DEBIT FROM MY BANK ACCOUNT
    IF ANY THING REQUIRE FROM MY SIDE PL MAIL ME I SHALL REVERT IT ON ABOVE EMAIL THANKS WITH REGARDS

    KAUSHIK PATHAK

    ReplyDelete
  4. Hello .

    I have booked Rajkot - Ahmedabad volvo bus. But now I want to just modify bus (1 hour early). How can I do that? My PNR no : G16649197

    Thanks

    ReplyDelete
  5. I was cancel this E-ticket but till now date i didnot got refund from GSRTC.I was cancel on date 22-10-2017 early Morning.

    Please give me positive reply

    ** GSRTC m-Ticket ** SURENDRANAGAR to ANJAR PsngrName Devendrasinh TripCode 1830BVNNLYSLP30 PNRno : G17233352 JnyDate : 23/10/2017 DepTime : 21:35Hrs SeatNo(s) : 20,26 Class : SLEEPER BoardingPt : SURENDRANAGAR Pltform : Txn Password : qG8uUKvn Please carry your photo ID during journey. T&C apply. * DOWNLOAD ANDROID APP https://goo.gl/cZ98pD

    ReplyDelete
  6. I had booked 7 nos tickets from Siddhpur to Surat Sleeper bus, But due to some technical issue in Sleeper bus. The Depo. manager changed bus from Sleeper to Gurjarnagri bus. ON discussed with Depo controller he refused to refund sleeper ticket amount and asked for new tickets for Gurjarnagri bus. I was tried to cancel tickets by online but it was not canceled due to booked tickets printed out. Try to mail on erefund@mail1.gsrtc.in for refund but this mail was bounced. till i did not aware or any guide line how to get the my refund fro gsrtc.

    ReplyDelete
  7. 21/2/2019 na Roj GSRTC Ni Hadatal ne lidhe trip Rad Thayel hot tenu refund leva babat

    ReplyDelete
  8. 17/03/2019 ni ticket cancel Karel chhe tenu refund meravavaa babat
    PRN No - G25287186

    ReplyDelete
  9. 14/06/2019 BHAVNAGAR TO JAFRABAD VAYU VAVAJODA NA LIDHE BUS RAD THAYEL HOVATHI REFUND MERAVVA BABAT
    PNR no. G27938232

    ReplyDelete
  10. I had cancelled my tickets Ambaji to Rajpipla 3 ticket 1-11-2019 ,
    PNR no. G30942316 TXn no.FPj4PpCE
    Mobile no. 9929709795
    Which date given my refund

    ReplyDelete